Cancellation and Refunds

In line with providing our customers with the best quality and client experience, we, Algaari Arts (OPC) Pvt Ltd have established a considerate cancellation; refund policy.

Physical Product Purchases – 

Partial Payment/Replacement may be refunded in case of defect/faulty product received on tangible sections of purchase, caused due to delivery, printing, or packaging mishaps. A written “Refund Request” must be submitted to along with Product ID, Details of Defect, Photo and Video Evidence of Defect (along with packaging) within 3 days of delivery receipt, to assess refund/replacement possibility.
We plan each project by dividing work into milestones.

Long Term Digital Projects – 

All projects begin with a complete discovery/analysis and the creation of a scope of work document.

This is done to make sure that both parties have a complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes.

 As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed or submitted for approval or final delivery.
In the event of a project terminated on a mutual basis, the client has control of all completed work, and any pending payment must be processed along with delay in payment fees.  No previous payment or deposit would be refunded.
No payment will be refunded once the client approves the project.

There are no partial refunds for projects mid-way through a milestone phase in long term project
No cancellations are entertained for services that our marketing team has offered on special occasions. These are limited-time offers and cannot be canceled.
Digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance.

Algaari Arts (OPC) Pvt Ltd may terminate long-term projects, at the event of failure of participation in data collection by the client, or delay in any forthcoming payments than the previously agreed upon due dates.
We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

If a project is dormant for over 30 days due to a lack of Client participation, or the client’s attempt at stretching a project to be long with delayed inputs and feedback, the project will be terminated by Algaari Arts (OPC) Pvt Ltd, without any refunds after a 2 warnings and 5 day advance written notice.

Algaari Arts (OPC) PVT. LTD.
CIN : U74999GA2019OPC013857