For Contract Projects with Clients :  Quarterly/Annual/One-event Projects and are not refundable (neither complete nor partially), but the client may cancel a contract with a notice written 30 days in advance.

All Algaari Vishwa projects begin with a complete discovery/ analysis and the creation of a scope of work document.

We plan each project by dividing work into milestones.

This is done to make sure that both parties have a complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes.

As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed or submitted for approval or final delivery.

Scope for Cancellation/ Termination

By Client : The Client may terminate a contract in the following circumstances:

• The client may cancel a Contract at any point with a written notice sent to customercare@algaariart.com 30 days in advance.
• No refunds are applicable in such a case.
• No cancellations are entertained for services that our marketing team has offered on special occasions. These are limited-time offers and cannot be canceled/refunded.
• We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

By Algaari Arts : Algaari Arts (OPC) Pvt Ltd may terminate long-term projects, in the event of –

• If the performance of the Services is prevented or delayed by any act or omission by the Client or failure by the Client to perform any relevant obligation (“Client Default”)
• Client Default :
  • Delays in any Payment for longer than 10 days past the due date will lead to Project Termination (A late payment fee is charged on a per-day basis, from the due date)
  • Failure to participate in data collection by the client, or unreasonable delay in any feedback
  • If a project is dormant for over 30 days due to a lack of Client participation, or the client’s attempt at stretching/stalling a project to be long with delayed inputs and feedback, the project will be terminated by Algaari Arts (OPC) Pvt Ltd, without any refunds after 2 warnings and 5-day advance written notice.
  • In such a case, all data created for the project will be saved with Algaari Arts for 30days up until cancelling and released to client on clearing all dues, after which it will permanently be deleted.

Consequences of Termination/Cancellation of the Contract for any reason:

• We shall issue an invoice in respect of Charges arising in connection with any Work in Progress completed, which shall be payable by the Client immediately upon receipt;
• The Client shall immediately make payment to discharge all outstanding unpaid invoices including interest (if any)
• On Processing of all Pending Invoices, Algaari Arts will release on request all previously worked Assets to the Client. In such a case, all data/assets created for the project will be saved with Algaari Arts for 30 days from the termination notice, after which they will permanently be deleted.
• Algaari Arts is not liable for any submissions after the 30day period is over.
  Client will immediately return all Proprietary Materials and any Work in Progress or Deliverables which have not been fully paid for (and hence where the title has not passed to you) at our request. If you fail to do so, then you agree that we may enter your premises and take possession of them. Until they have been returned, you shall be solely responsible for their safekeeping and will not use them for any purpose unconnected with this Contract;
• The accrued rights, remedies, obligations, and liabilities of the parties as at expiry or termination shall be unaffected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and
• Obligations set out in these Terms that expressly or by implication survive termination shall continue in full force and effect.
• We shall, without limiting our other rights or remedies have the right to suspend the performance of the Services until you remedy the Client Default, and we shall be entitled to rely on the Client Default to relieve us from the performance of the Services to the extent performance is prevented or delayed by Client Default;
• We shall not be liable for any costs or losses sustained or incurred by you that arise directly or indirectly from Client Default; and
• You shall reimburse Algaari Arts (OPC) PVT LTD on written demand for any costs or losses sustained or incurred by Algaari Arts (OPC) PVT LTD arising directly or indirectly from the Client Default, including Payment Delay Fees.

Force Majeure
Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure results from events, circumstances, or causes beyond its reasonable control.

Failure of Payment of Invoices by Client

Algaari Arts (OPC) Pvt Ltd will charge the client with a previously agreed upon late payment fee, on a per-day basis from the due date; up until 90 days from due date; as an interest for delaying payments. The client is liable to pay the interest along with processing all unpaid invoices.
For invoices not processed within 90 days with late payment fees, Algaari Arts(OPC) Pvt Ltd may raise a dispute and take legal action, under the Jurisdiction of Delhi, Mumbai or Goa.

Scope for Refund

No previous payment or deposit would be refunded.
No payment will be refunded once the client approves the project.
There are no partial refunds for projects mid-way through a milestone phase in long-term projects.

Need help?

Contact us at customercare@algaariart.com for questions related to refunds.